Terms of Use

1. Use of NukaPay

1.1. NukaPay (nukapay.com) is operated by STABLE SOFTWARE LTD, registered under the laws of the United Kingdom (company number 16182416), with registered office at Innovation Centre Medway, Maidstone Road, Chatham, Kent, ME5 9FD, United Kingdom.

1.2. NukaPay allows users to top up mobile phone balance, purchase digital services and goods using cryptocurrency.

1.3. NukaPay is intended for use by individuals who are at least 14 years of age or have reached the age of majority in their jurisdiction. By using NukaPay, you confirm that you meet the age requirements.

1.4. You understand and agree that NukaPay is provided "as is" without any warranties. The functionality and availability of NukaPay may be subject to interruptions, errors, or delays, and we are not liable for such occurrences.

1.5. You agree not to use NukaPay for any illegal, unauthorized, or malicious activities, including but not limited to hacking, fraud, or other actions that may infringe the rights of third parties.

2. Cryptocurrency Payments

2.1. NukaPay allows you to make payments, including cryptocurrency payments, for the purpose of crediting funds to your selected service account. You acknowledge that all cryptocurrency transactions are subject to inherent risks associated with digital currencies, such as volatility, network congestion, and potential loss of funds.

2.2. You are solely responsible for the accuracy of payment details, wallet addresses, or any other relevant data provided on NukaPay. We are not liable for any losses resulting from inaccurate or incomplete payment instructions.

2.3. NukaPay may use third-party services or payment systems to facilitate cryptocurrency transactions. You agree to comply with the terms of these third-party services and acknowledge that we do not control their operations and cannot guarantee the security of your funds during such transactions.

3. Account Top-Up

3.1. NukaPay provides a service for crediting funds to your mobile phone balance, digital product accounts, or other services using cryptocurrency or another available payment method. However, we do not control and do not guarantee the availability, functionality, and/or security of third-party services. Any issues or disputes related to your account should be resolved directly with the relevant service provider.

3.2. You understand and agree that NukaPay's ability to credit funds depends on the availability and functionality of third-party systems. We are not liable for any delays, failures, or errors that occur during the crediting process.

3.3. NukaPay may require certain information related to your account to facilitate the crediting process. You warrant that all information provided is accurate, complete, and up to date.

4. Service Fees

4.1. NukaPay charges a service fee and/or applies exchange rates for converting fiat currency to cryptocurrency or vice versa. These fees and rates will be clearly displayed before confirming any transaction.

4.2. You acknowledge that cryptocurrency prices and exchange rates are subject to fluctuations. The exchange rate provided on NukaPay is indicative only, and the actual rate at the time of the transaction may differ. We are not liable for any financial losses or gains resulting from exchange rate fluctuations.

5. Compliance with Laws

5.1. You agree to comply with all applicable laws, regulations, and financial reporting obligations related to the use of NukaPay. You are responsible for ensuring that you have the legal right to participate in fiat or cryptocurrency transactions in your jurisdiction.

5.2. You acknowledge that we may be required to verify your identity and conduct anti-money laundering (AML) checks or fulfill other regulatory obligations before processing certain transactions. You agree to provide accurate and up-to-date information upon request for these purposes.

6. Intellectual Property

6.1. All intellectual property rights associated with NukaPay, including but not limited to copyrights, trademarks, and patents, belong to us or our licensors. You agree not to infringe these rights or use NukaPay for any unauthorized purposes.

6.2. You may use NukaPay only for personal and non-commercial purposes. Reproduction, modification, distribution, or any other use of NukaPay or its content without prior written permission is strictly prohibited.

7. Limitation of Liability

7.1. To the maximum extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, or punitive damages arising from or in connection with your use of NukaPay, including but not limited to loss of data, loss of profits, or any other intangible losses.

7.2. We do not guarantee the accuracy, completeness, or reliability of any information provided by NukaPay. You acknowledge that any use of such information is at your own risk.

8. Changes to Terms

8.1. We reserve the right to modify or update these Terms at any time without prior notice. Any changes take effect upon publication of the updated version on NukaPay.

8.2. Your continued use of NukaPay after the publication of updated Terms constitutes your acceptance of the modified Terms.

9. Governing Law and Jurisdiction

9.1. These Terms are governed by and construed in accordance with the laws of England and Wales, United Kingdom. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9.2. By using NukaPay, you confirm that you have read, understood, and agree to these Terms of Use.

10. Suspension and Termination

10.1. NukaPay may suspend, restrict, or terminate your access to any or all services if: a court order, judicial decree, or government enforcement order requires it; and/or we reasonably suspect you of prohibited use of NukaPay; and/or your NukaPay account is subject to litigation, investigation, or government review; and/or we believe there is an elevated risk of non-compliance with legal or regulatory requirements regarding your use of NukaPay; and/or our service partners are unable to support your use of the Service; and/or you take actions that, at our sole discretion, circumvent our established rules and controls; or you violate this Agreement and other NukaPay rules.

10.2. You may also notify NukaPay at any time of your wish to terminate access by submitting a request to support at support@nukapay.com.

11. Complaints

If you have any feedback, questions, or complaints, please contact us at support@nukapay.com. If you have a complaint, please indicate the reason for your complaint, the desired resolution, and any other information you consider important.

We will review your complaint based on the information you provide and any information posted on NukaPay. We will endeavor to review your complaint within a reasonable timeframe.

The support team may make the following decisions based on your complaint: resolve your complaint as requested; decide to reject your complaint and indicate the reasons for rejection; or propose a resolution of your complaint through an alternative approach.

You agree to use the complaint procedure described in this section before applying to a competent court. Failure to comply with this provision may be used as evidence of your unwillingness to settle the matter out of court.

12. Changes to These Terms of Use

We reserve the right to modify and update these terms at our discretion. While we do not anticipate frequent changes, we recommend regularly checking this page to stay informed of the current version. We will communicate any significant changes in this section.